What We Collect and Why We Hold It
We collect your name, contact details, and account credentials when you register. Every time you deposit via bKash, Nagad or Rocket, the transaction reference and wallet number are recorded against your account — this is how we verify payments and resolve any dispute. We also log
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device identifiers, browser type and session timestamps so we can detect unauthorised login attempts and keep your account wallet safe. We do not sell your personal data to third parties. Data is shared only where required to process a payment, verify your identity, or comply with
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a lawful request from an authority in your eligible region. We retain account records for as long as your account is active and for a period after closure as required by applicable rules in your jurisdiction. Cookie data tied to your browsing session helps us remember
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your language and wallet preferences across visits — you can manage cookie settings in your browser at any time. If you use Rocket or Nagad for a withdrawal, the wallet number you submit is held only for the duration of that transaction and the mandatory retention
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window.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.